![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Quote sent from my mother
Apr. 15th, 2004 11:38 am"Does a clean house indicate that there is a broken computer in it? "
Mom knows me so, so well. ;)
I feel a rant coming on though. First, I will say something happy: the sun is shining!! Not some watery, wimpy sunshine, but full on bright blue sky sun beating down in full spring glory! So that is such a huge improvement, I can't even believe it. I was starting to have rain nightmares. ;)
Now to rant. Two weeks ago, my boss hands me a service letter on a former employee, which is a letter new employers send to old employers about the employee. It's supposed to only apply to people that work with children, and indeed the new employer is a daycare of sorts. We, however, are not, obviously. Anyhow, boss passes it on to me, tells me to call Financial Aid and find out how to handle it. I do. Financial Aid -never- calls me back. We get a call from New Employer wanting to know where the service letter is. Boss breathes down my neck. Sigh. I start the great hunt. I call multiple people, and the consensus is that I give it to the part-time coordinator over at Human Resources. Ah-hah! Success! So I leave the form for her (because she was at lunch at 2:30 in the afternoon) with a memo on it asking her to please call me when it was sent off.
That was on April 7th.
Today, I called her to ask where it was. "Did you give it to me? I don't remember it. That's the kind of thing I would have sent to Dover, but I don't remember seeing it." Aughghghg! I call Dover. I get told to call elsewhere in Dover. The HR person in Dover is as frustrated as I, and no one has the original of the service letter. I fax my copy to her so she can see exactly what it is. Okay, so she calls our HR department, and faxes it -back- to our full-time coordinator in HR. The full time coordinator passes it on to...yes, the PT coordinator. This is the lady I GAVE THE @#$#ING THING TO IN THE FIRST PLACE! I also email the FT coordinator offering to help. She tells me to contact the PT lady. I email -her- and offer help. She calls our secretary saying she has questions, but she doesn't know who she talked to about this case. Uh, hello? Check your email! But wait, it gets better. Secretary transfers the call to me. I try to walk the PT lady through it. "Where do I send this when it's filled out?" Me: "The address on the front page." Her: "I don't see it. There's no address." Me: "Okay, I'm coming over. I'll be there in five minutes."
The address? On the front, big honking letters. I pointed at it when I got there, and got a resounding dull thud of, "Oh." I literally had to stand over this woman, read the form to her, tell her the answers, and watch her make copies and put the damned thing in the mail. Aughghghghgh!
Thank you, and I am now done ranting. Enjoy the sunshine!
Mom knows me so, so well. ;)
I feel a rant coming on though. First, I will say something happy: the sun is shining!! Not some watery, wimpy sunshine, but full on bright blue sky sun beating down in full spring glory! So that is such a huge improvement, I can't even believe it. I was starting to have rain nightmares. ;)
Now to rant. Two weeks ago, my boss hands me a service letter on a former employee, which is a letter new employers send to old employers about the employee. It's supposed to only apply to people that work with children, and indeed the new employer is a daycare of sorts. We, however, are not, obviously. Anyhow, boss passes it on to me, tells me to call Financial Aid and find out how to handle it. I do. Financial Aid -never- calls me back. We get a call from New Employer wanting to know where the service letter is. Boss breathes down my neck. Sigh. I start the great hunt. I call multiple people, and the consensus is that I give it to the part-time coordinator over at Human Resources. Ah-hah! Success! So I leave the form for her (because she was at lunch at 2:30 in the afternoon) with a memo on it asking her to please call me when it was sent off.
That was on April 7th.
Today, I called her to ask where it was. "Did you give it to me? I don't remember it. That's the kind of thing I would have sent to Dover, but I don't remember seeing it." Aughghghg! I call Dover. I get told to call elsewhere in Dover. The HR person in Dover is as frustrated as I, and no one has the original of the service letter. I fax my copy to her so she can see exactly what it is. Okay, so she calls our HR department, and faxes it -back- to our full-time coordinator in HR. The full time coordinator passes it on to...yes, the PT coordinator. This is the lady I GAVE THE @#$#ING THING TO IN THE FIRST PLACE! I also email the FT coordinator offering to help. She tells me to contact the PT lady. I email -her- and offer help. She calls our secretary saying she has questions, but she doesn't know who she talked to about this case. Uh, hello? Check your email! But wait, it gets better. Secretary transfers the call to me. I try to walk the PT lady through it. "Where do I send this when it's filled out?" Me: "The address on the front page." Her: "I don't see it. There's no address." Me: "Okay, I'm coming over. I'll be there in five minutes."
The address? On the front, big honking letters. I pointed at it when I got there, and got a resounding dull thud of, "Oh." I literally had to stand over this woman, read the form to her, tell her the answers, and watch her make copies and put the damned thing in the mail. Aughghghghgh!
Thank you, and I am now done ranting. Enjoy the sunshine!
