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I hate being the bad guy. My boss talked to a parent last night who is 2 weeks late on a payment. Said parent can't pay till the end of the month. Policy says we terminate care after the payment is one week late, but we tend to be lenient with this. So I ask the parent to talk to me (after boss has already asked her to talk to me, and she pretended the boss never asked this). My point was I wanted to know what was a convenient billing method for the parent so we could receive payment for care in advance, as required by the contract that I read -to- her, and she signed. She unloaded on me, told me to do what I had to do. I reiterated that all I was after was how we could make it easier for her to pay on time. She snarled at me, told me she'd pay in full tomorrow, and stormed off.
I -hate- being the bad guy when it comes to payments. Come to think of it, I don't like being a bad guy most either IC or RL. I'm better at it in RL, I think, but I violently dislike being forced into the situation. I know I'm not the only one who feels this way, too, so it's good to know I have company.
I take it partially back. I adore the temporary evil disposable NPC. That's always good stuff.
Still have the damned fever. -Seriously- annoyed at my body's refusal to kick this thing, although that's really all that's left. Still, looking forward to tonight in a huge, huge way. I get to go home after work, straight home, no errands to run. All I have to do tonight is get Dean and make dinner. Then I have the evening to enjoy doing as I like. Hooray!
I -hate- being the bad guy when it comes to payments. Come to think of it, I don't like being a bad guy most either IC or RL. I'm better at it in RL, I think, but I violently dislike being forced into the situation. I know I'm not the only one who feels this way, too, so it's good to know I have company.
I take it partially back. I adore the temporary evil disposable NPC. That's always good stuff.
Still have the damned fever. -Seriously- annoyed at my body's refusal to kick this thing, although that's really all that's left. Still, looking forward to tonight in a huge, huge way. I get to go home after work, straight home, no errands to run. All I have to do tonight is get Dean and make dinner. Then I have the evening to enjoy doing as I like. Hooray!
no subject
Date: 2003-03-27 07:23 am (UTC)